Shipping Policy
At DesignElevatee, we specialize in delivering top-tier digital services—such as website design, UI/UX development, and digital branding. Since our offerings are virtual and customized, no physical products are shipped.
1. Delivery of Services
All services are delivered digitally via email, project management tools, or client dashboards (as agreed upon). Once we confirm your order and requirements, the process begins immediately.
- Initial delivery time: 3 to 7 business days, depending on project scope.
- Final delivery time: Based on client feedback, project complexity, and revisions.
- We provide regular progress updates to ensure complete transparency and alignment with your vision.
2. Digital Product Access
If your service includes downloadable files (such as design mockups, prototypes, or site files), links to access them will be shared via your registered email address or client portal.
3. No Physical Shipping
As a digital solutions provider, DesignElevatee does not offer any physical shipping. If you’ve received this policy in error or were expecting a physical product, please contact our support team for clarification.
4. Project Delays
We strive to meet every deadline; however, delays may occur due to:
- Incomplete or unclear project briefs
- Late client responses during the revision process
- Technical issues beyond our control
In such cases, we’ll notify you immediately and adjust the timeline accordingly with mutual agreement.
5. Contact Us
For any questions related to delivery or turnaround times, feel free to contact us:
📞 +1(850) 808-0815
📧 support@designelevatee.com
📍 Brick, New Jersey (NJ), 08723
📍 1151 Walker Rd STE#100, Dover, Delaware, 19904, USA